Christmas Readiness Checklist for Maximum Christmas Readiness Christmas Readiness Checklist for Maximum Christmas Readiness
Nail your Christmas readiness:
Are your operating hours over Christmas changing? Will you be closing for a set period of time, only on the public holidays, or open every day due to industry requirements/avoiding your family?
- Do you have your hours listed on your website?
- Do you have your hours listed on your Google Business listing?
- Do you have your hours listed on your Facebook page?
- Can it be centrally added to all staff email signatures?
How are you going to announce the change in hours/availability to your customers, and the general public?
- Within your newsletter or social posts? More than once?
- Email signature with a link to a short blog post?
- Client-wide email?
Are there any requirements of staff during the festive season (e.g., “Don’t show up on the 25th”)?
- Have they been advised of any forced closures? (Now might be a good time to advise them so they can plan their atomic parties and dangerous DIY projects).
- Will they have to take additional leave, and when does it need to be logged (and do they log it themselves, or will HR take care of it)?
- Are there any other options like being part of a skeleton team? If so, can staff volunteer for this?
Email/phone out-of-office messages:
- Should this be curated by an individual, or is it managed by an internal department?
- Does a script need to be followed or can users curate their own?
Is Secret Santa on the cards? If so:
- Who is organising this?
- What are the rules of engagement?
- What is the process (who provides for who, and how is this decided)?
- Is there a budget or do “gifts” need to be homemade / op-shopped?
- Is there a guide to what is/is not appropriate? This might seem obvious, but from experience, we suggest at least putting restrictions on alcohol, adult toys, and anything acquired from the dark web.
- When should the gameplan be communicated to staff, and how?
Staff Christmas Party:
- Is one happening (or equivalent)?
- Is there a theme? Note that themes are cool but can be stressful for some people to cater to and render the whole exercise an unpleasant experience.
- Is someone making an executive decision on the event, or will staff be surveyed for their input?
- Is someone accountable for it (i.e., a single source of truth for questions, troubleshooting, and event management)?
- Can everyone attend (i.e., are any staff left behind to maintain phones or a support desk, and if so, are they facilitated for)?
- Does an activity/event need to be involved (e.g., team building, or just hanging out)?
- Are partners invited?
- Who oversees safety and to what degree?
- Does information or specific expectations need to be circulated to the greater team regarding company standards and professional responsibilities?
- Does it cater to everyone (non-drinkers, non-meat eaters, dairy, gluten or nut intolerant, intermittent-fasters, CrossFitting paleo’s etc.)?
- Is there an alcohol policy – policy for company supply of or purchase of alcohol? Do waivers need to be signed before the finance team starts shouting Jaeger Bombs?
We hope this helps with your planning.